CNNVD-202601-2892 Information

CNNVD ID

CNNVD-202601-2892

CVE-2020-36926

  • CNNVD Published: 2026-01-16

Description (Chinese)

SmarterTools SmarterTrack是SmarterTools公司的一款客户服务软件。可改善客户服务并降低支持成本。 SmarterTools SmarterTrack 7922版本存在安全漏洞,该漏洞源于Chat Management搜索表单存在信息泄露,可能泄露代理身份详情。

Description (English)

SmartTools Smart Track is a client service software for SmartTools. Client services can be improved and support costs reduced. There is a security loophole in the SmartTools Smart Track 7922 version, which stems from the leaking of information in the Chat Management search form, which may reveal the identity details of the agent.

Hazard Level

Medium

Vulnerability Type

其他

Affected Vendor

SmarterTools

Published

2026-01-16

Last Modified

2026-02-24

References

https://www.exploit-db.com/exploits/50328 https://www.smartertools.com/ https://www.smartertools.com/smartertrack https://www.vulncheck.com/advisories/smartertools-smartertrack-information-disclosure

Patch

https://www.smartertools.com/smartertrack/downloads

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