CVE-2009-5055 Information

Description

Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.

Reference

http://bugs.otrs.org/show_bug.cgi?id=4105 http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807