CVE-2010-4763 Information

Description

The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload which allows remote authenticated users to bypass intended ACL restrictions on the (1) Status (2) Service and (3) Queue via selections.

Reference

http://bugs.otrs.org/show_bug.cgi?id=4399 http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807