CVE-2013-3551 Information

Description

Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20 3.1.x before 3.1.16 and 3.2.x before 3.2.7 and OTRS ITSM 3.0.x before 3.0.8 3.1.x before 3.1.9 and 3.2.x before 3.2.5 does not properly restrict tickets which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

CVSS Vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Reference

http://advisories.mageia.org/MGASA-2013-0196.html https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-3551

Attack Complexity

LOW

Privileges Required

LOW

User Interaction Required

LOW

Scope

NONE

Confidentiality Impact

UNCHANGED

Integrity Impact

HIGH

Availability Impact

NONE

Base Score

NONE

Base Severity

6.5