CVE-2017-6626 Information

Description

A vulnerability in the Cisco Finesse Notification Service for Cisco Unified Contact Center Enterprise (UCCE) 11.5(1) and 11.6(1) could allow an unauthenticated remote attacker to retrieve information from agents using the Finesse Desktop. The vulnerability is due to the existence of a user account that has an undocumented hard-coded password. An attacker could exploit this vulnerability by using the hard-coded credentials to subscribe to the Finesse Notification Service which would allow the attacker to receive notifications when an agent signs in or out of the Finesse Desktop when information about an agent changes or when an agent’s state changes. Cisco Bug IDs: CSCvc08314.

CVSS Vector

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Reference

http://www.securityfocus.com/bid/98291 http://www.securitytracker.com/id/1038396 https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20170503-finesse-ucce

Attack Complexity

LOW

Privileges Required

NONE

User Interaction Required

NONE

Scope

NONE

Confidentiality Impact

UNCHANGED

Integrity Impact

LOW

Availability Impact

NONE

Base Score

NONE

Base Severity

5.3