CVE-2018-16586 Information

Description

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32 5.0.x before 5.0.30 and 6.0.x before 6.0.11 an attacker could send a malicious email to an OTRS system. If a logged in user opens it the email could cause the browser to load external image or CSS resources.

CVSS Vector

CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N

Reference

https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/ https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963 https://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7 https://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302 https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html https://www.debian.org/security/2018/dsa-4317

Attack Complexity

LOW

Privileges Required

NONE

User Interaction Required

NONE

Scope

REQUIRED

Confidentiality Impact

UNCHANGED

Integrity Impact

NONE

Availability Impact

LOW

Base Score

NONE

Base Severity

4.3