CVE-2018-19141 Information

Description

Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled.

CVSS Vector

CVSS:3.0/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N

Reference

https://community.otrs.com/security-advisory-2018-09-security-update-for-otrs-framework/ https://lists.debian.org/debian-lts-announce/2018/11/msg00028.html

Attack Complexity

LOW

Privileges Required

HIGH

User Interaction Required

HIGH

Scope

REQUIRED

Confidentiality Impact

CHANGED

Integrity Impact

LOW

Availability Impact

LOW

Base Score

NONE

Base Severity

4.8