CVE-2019-12248 Information

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7 Community Edition 6.0.x through 6.0.19 and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it the email could cause the browser to load external image resources.

CVSS Vector

CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N

Reference

http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html https://lists.debian.org/debian-lts-announce/2019/06/msg00004.html https://www.otrs.com/category/release-and-security-notes-en/

Attack Complexity

LOW

Privileges Required

NONE

User Interaction Required

NONE

Scope

REQUIRED

Confidentiality Impact

UNCHANGED

Integrity Impact

NONE

Availability Impact

LOW

Base Score

NONE

Base Severity

4.3