CVE-2019-12497 Information

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8 Community Edition 6.0.x through 6.0.19 and Community Edition 5.0.x through 5.0.36. In the customer or external frontend personal information of agents (e.g. Name and mail address) can be disclosed in external notes.

CVSS Vector

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Reference

http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html https://community.otrs.com/category/security-advisories-en/ https://lists.debian.org/debian-lts-announce/2019/06/msg00004.html

Attack Complexity

LOW

Privileges Required

NONE

User Interaction Required

NONE

Scope

NONE

Confidentiality Impact

UNCHANGED

Integrity Impact

LOW

Availability Impact

NONE

Base Score

NONE

Base Severity

5.3