CVE-2019-16375 Information

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11 and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.

CVSS Vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Reference

http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html https://community.otrs.com/category/security-advisories-en/ https://otrs.com/release-notes/otrs-security-advisory-2019-13/

Attack Complexity

LOW

Privileges Required

LOW

User Interaction Required

LOW

Scope

REQUIRED

Confidentiality Impact

CHANGED

Integrity Impact

LOW

Availability Impact

LOW

Base Score

NONE

Base Severity

5.4