CVE-2019-9892 Information

Description

An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34 6.x through 6.0.17 and 7.x through 7.0.6. An attacker who is logged into OTRS as an agent user with appropriate permissions may try to import carefully crafted Report Statistics XML that will result in reading of arbitrary files on the OTRS filesystem.

CVSS Vector

CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Reference

http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html https://community.otrs.com/security-advisory-2019-04-security-update-for-otrs-framework/ https://lists.debian.org/debian-lts-announce/2019/05/msg00003.html

Attack Complexity

LOW

Privileges Required

LOW

User Interaction Required

LOW

Scope

NONE

Confidentiality Impact

UNCHANGED

Integrity Impact

HIGH

Availability Impact

NONE

Base Score

NONE

Base Severity

6.5