CVE-2020-10100 Information

Description

An issue was discovered in Zammad 3.0 through 3.2. It allows for users to view ticket customer details associated with specific customers. However the application does not properly implement access controls related to this functionality. As such users of one company are able to access ticket data from other companies. Due to the multi-tenant nature of this application users who can access ticket details from one organization to the next allows for users to exfiltrate potentially sensitive data of other companies.

CVSS Vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Reference

https://zammad.com/news/security-advisory-zaa-2020-05

Attack Complexity

LOW

Privileges Required

LOW

User Interaction Required

LOW

Scope

NONE

Confidentiality Impact

UNCHANGED

Integrity Impact

HIGH

Availability Impact

NONE

Base Score

NONE

Base Severity

6.5

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