CVE-2020-1776 Information

Description

When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions 8.0.4. and prior versions.

CVSS Vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Reference

https://otrs.com/release-notes/otrs-security-advisory-2020-13/

Attack Complexity

LOW

Privileges Required

LOW

User Interaction Required

LOW

Scope

NONE

Confidentiality Impact

UNCHANGED

Integrity Impact

LOW

Availability Impact

NONE

Base Score

NONE

Base Severity

4.3