CVE-2020-1778 Information

Description

When OTRS uses multiple backends for user authentication (with LDAP) agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.

CVSS Vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Reference

https://otrs.com/release-notes/otrs-security-advisory-2020-16/

Attack Complexity

LOW

Privileges Required

LOW

User Interaction Required

LOW

Scope

NONE

Confidentiality Impact

UNCHANGED

Integrity Impact

LOW

Availability Impact

NONE

Base Score

NONE

Base Severity

4.3