CVE-2020-2500 Information

Description

This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability and already fixed the issue in Helpdesk 3.0.1 and later versions.

CVSS Vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N

Reference

https://www.qnap.com/zh-tw/security-advisory/qsa-20-03

Attack Complexity

LOW

Privileges Required

NONE

User Interaction Required

NONE

Scope

NONE

Confidentiality Impact

UNCHANGED

Integrity Impact

LOW

Availability Impact

LOW

Base Score

NONE

Base Severity

6.5