CVE-2021-21439 Information

Description

DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service or in extreme case bring the system to a halt. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions; 8.0.x version 8.0.13 and prior versions.

CVSS Vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:H

Reference

https://otrs.com/release-notes/otrs-security-advisory-2021-09/

Attack Complexity

LOW

Privileges Required

NONE

User Interaction Required

NONE

Scope

REQUIRED

Confidentiality Impact

UNCHANGED

Integrity Impact

NONE

Availability Impact

NONE

Base Score

HIGH

Base Severity

6.5