CVE-2023-38059 Information

Description

The loading of external images is not blocked even if configured if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47 from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.

Reference

https://otrs.com/release-notes/otrs-security-advisory-2023-08/