CVE-2024-12443 Information

Description

The CRM Perks – WordPress HelpDesk Integration – Zendesk Freshdesk HelpScout plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the plugin’s ‘crm-perks-tickets’ shortcode in all versions up to and including 1.1.6 due to insufficient input sanitization and output escaping on user supplied attributes. This makes it possible for authenticated attackers with contributor-level access and above to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page.

CVSS Vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N

Reference

https://plugins.trac.wordpress.org/browser/support-x/trunk/support-x.php#L210 https://plugins.trac.wordpress.org/changeset/3207849/support-x/trunk/support-x.php https://wordpress.org/plugins/support-x https://www.wordfence.com/threat-intel/vulnerabilities/id/a19e11e7-faa1-4e4d-87de-2454c4ad70f8?source=cve

Attack Complexity

LOW

Privileges Required

LOW

User Interaction Required

LOW

Scope

NONE

Confidentiality Impact

CHANGED

Integrity Impact

LOW

Availability Impact

LOW

Base Score

NONE

Base Severity

6.4

CNNVD-202506-1566 (Published: 2025-06-10)

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