CVE-2024-23792 Information

Description

When adding attachments to ticket comments another user can add attachments as well impersonating the orginal user. The attack requires a logged-in other user to know the UUID. While the legitimate user completes the comment the malicious user can add more files to the comment.

This issue affects OTRS: from 7.0.X through 7.0.48 from 8.0.X through 8.0.37 from 2023.X through 2023.1.1.

Reference

https://otrs.com/release-notes/otrs-security-advisory-2024-03/