CVE-2024-43446 Information

Description

An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions.

This issue affects:

OTRS 7.0.X

OTRS 8.0.X
OTRS 2023.X
OTRS 2024.X

((OTRS)) Community Edition: 6.0.x

Products based on the ((OTRS)) Community Edition also very likely to be affected

Reference

https://otrs.com/release-notes/otrs-security-advisory-2025-02/