CVE-2024-49193 Information

Description

Zendesk before 2024-07-02 allows remote attackers to read ticket history via e-mail spoofing because Cc fields are extracted from incoming e-mail messages and used to grant additional authorization for ticket viewing the mechanism for detecting spoofed e-mail messages is insufficient and the support e-mail addresses associated with individual tickets are predictable.

Reference

https://gist.github.com/hackermondev/68ec8ed145fcee49d2f5e2b9d2cf2e52 https://news.ycombinator.com/item?id=41818459 https://x.com/hackermondev/status/1844877950698537323