CVE-2025-24391 Information

Jul 15, 2025 cve

Description

A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses.

This issue affects:

OTRS 7.0.X

OTRS 8.0.X
OTRS 2023.X
OTRS 2024.X
OTRS 2025.X

Reference

https://otrs.com/release-notes/otrs-security-advisory-2025-07/

CNNVD-202507-1849 (Published: 2025-07-14)

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