CVE-2025-48474 Information

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180 the application incorrectly checks user access rights for conversations. Users with show_only_assigned_conversations enabled can assign themselves to an arbitrary conversation from the mailbox to which they have access thereby bypassing the restriction on viewing conversations. This issue has been patched in version 1.8.180.

Reference

https://github.com/freescout-help-desk/freescout/commit/87cdb65d6b632b5292bcac2d7a209f6e36ae51d7 https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9wc4-vchw-mr3m